Apr 10, 2022
In Welcome to the Forum
That Will Better Nurture Your Leads2. What's new in the Sales Hub 2.1 Conversation Intelligence Applies to: Sales Hub Enterprise buy email database Enterprise Service Center conversational intelligence Conversation Intelligence is HubSpot's most anticipated product update. It gives you real-time insight into your team's conversation with customers through automatic call recording, transcription, and analysis. How it work? Click Settings in the main navigation bar of your HubSpot account. Click on Objects in the left menu bar. Click Activities . Under the Call tab , scroll down and click Enable Analytics and Transcription. Advantages You can see buy email database your team's call recordings in one place. From the "Call Index", you can get the context of your team's calls by previewing the call review. Train your team with call recordings, provide feedback to them by tagging them and leaving notes on-call times. Why should marketers start using the HubSpot sales tool? 2.2 Zoom integration with Conversation IntelligenceApplies to: Sales Hub buy email database Enterprise Enterprise Service Center Zoom integration with Conversation IntelligenceThanks to Zoom's integration with Conversation Intelligence, you can view your Zoom Business or Enterprise cloud recordings and transcripts in HubSpot.